Chat with us
The fastest way to reach us is the chat button in the lower-right corner of the HERi2go home page. Our support team answers messages sent there.
If you already have an account, you can reach support from the chat button on your Clinic home screen, and use the chat inside each case on the web or in the HERi2go Clinic app to talk to the lab handling your order.
heribio@heribio.com — for questions about your account, billing, points, privacy requests or partnerships.
Phone and mail
| US office | 418 Broadway #10286, Albany, NY 12207 +1 (331) 777-0512 |
|---|---|
| Head office | HERIBIO INC (headquarters), 14F, 354, Gangnam-daero, Seoul, South Korea +82 2 553 1700 |
Before you contact us
- Connecting a scanner? See How to Send Intraoral Scans to a Dental Lab for the partner account to use with your scanner system.
- Question about a specific case? Have the case or order number ready so we can find it quickly.
- New clinic? You can create an account online.